Company: Amazon
Role: Process Sprcialist
Location: Hyderabad
Salary: 5.5 LPA to 8 LPA
Qualifications: Bachelor's/Master's Degree
About Organization:
Amazon is a multinational tech giant founded by Jeff Bezos in 1994. It started as an online bookstore and has since evolved into the world's largest e-commerce platform, offering a vast array of products, including electronics, clothing, and groceries. Amazon's services also encompass cloud computing (AWS), streaming (Prime Video), and smart devices (Echo). It revolutionized online shopping with fast delivery options like Prime and pioneered cashierless retail with Amazon Go stores. Despite its success, Amazon faces scrutiny for its market dominance and labour practices. It remains a major player in the global tech and retail industries.
Job Description:
Understanding of analytical simulations & assessments. Must be able to quickly understand & the business impact of the trends & make decisions that make sense based on available data.
· Reporting & analysis through tools, portals & reports; following a solution-driven approach to systems & processes, using advanced computer literacy (Excel, PowerPoint, Outlook, Word) and data-warehouse analysis.
· Pull & report data from numerous databases (using Excel, Access, SQL &/or other data management systems) & to perform ad hoc reporting & analysis as needed is a plus – this ability will be developed over time for a candidate who is fundamentally strong analytically.
· Develop & underst& performance metrics to assist with driving business results.
· Systematically escalate problems or variance in the information & data to the relevant owners & teams & follow through on the resolutions to ensure that they are delivered.
· Scope out business & functional requirements for the Amazon technology teams who create & enhance the software systems & tools are used by flow execution
· Communicate with external customers
· Provide real-time customer experience by working in a 24x7 operating environment.
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