Zoho Corp. is Hiring || Apply Now

Company: Zoho

Role: Technical Support Engineer

Location: Tamil Nadu

Salary: 6.5 LPA to 8.0 LPA 

Qualifications: Any Graduation/ Post Graduate/MBA

Job Description:

Zoho Corporation is a software company that provides a wide range of cloud-based business software solutions. It offers products for customer relationship management (CRM), finance and accounting, human resources, project management, email and collaboration, and many other areas. Zoho's software suite includes popular applications such as Zoho CRM, Zoho Books, Zoho People, Zoho Projects, Zoho Mail, Zoho Docs, and Zoho Meeting, among others. These applications are designed to help businesses manage various aspects of their operations efficiently. Zoho is known for its commitment to data security and privacy. 

Job Description:

Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).

Build a rapport with customers with clear and confident communication.

Focus on customer satisfaction and first-time resolution.

Engage with the technical team to provide faster resolutions to technical issues.

Work closely with the technical content team to identify gaps in the help module.

Should be willing to work night shifts.

Apply Now