Company: NTT Data
Role: Trainee Engineer
Location: Mumbai
Salary: 5.2 LPA to 8.5 LPA
Qualifications: Bachelor's/Master's Degree
About Organization:
NTT Data is a global IT services company headquartered in Tokyo, Japan. With operations in over 50 countries, it offers a wide range of information technology and consulting services to businesses and organizations. NTT Data specializes in digital transformation, cloud computing, data analytics, and cybersecurity solutions. It is part of the NTT Group, one of the world's largest telecommunications companies. NTT Data's services support clients in various industries, including finance, healthcare, and government, in optimizing their IT infrastructure and achieving their digital goals.
Job Description:
Key roles and responsibilities:
Gain knowledge and experience in area of specialization or function
Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
Provide general administrative to the specific area or function
Coordinate meetings, logistics, filing and record keeping
Assist with the preparation and distribution of reports and review system data for accuracy
Identify errors or discrepancies they will investigate and correct or escalate them for resolution
Provide support to clients in low complexity matters and maintain a log and/or list of all the queries
Knowledge, skills and attributes
Attention to detail
Good verbal and written communication skills
Professional attitude and appearance
Ability to prioritise tasks and multitask
Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
Ability to deliver a quality service through their support offering
Passion for continuous improvement
Self-motivated and a passion to learn
Ability to work in a team-orientated, collaborative environment
Good planning, organizing and time management skills
Analytical mind with an inclination for identifying issues and/or defects
Knowledge and interest in the specific area or function
Knowledge of tools and methodologies associated with the specific area or function
Ability to apply theoretical knowledge in a practical manner
Academic qualifications and certifications:
Diploma or Bachelor’s degree
Relevant certification
Experience required:
Relevant working experience is desirable but not essential
Some experience dealing with internal and external stakeholders
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