Company: American Express
Role: Analyst
Location: Gurgaon (Hybrid)
Salary: 7.5 - 10 LPA
Qualifications: Bachelor's/ Master's
About Organization;
American Express, commonly known as Amex, is a prominent American financial services company with a global presence. Founded in 1850, it has evolved into one of the leading credit card issuers and payment providers. Amex offers a wide range of financial products and services, including credit cards, charge cards, traveller's cheques, and merchant services.
Key Responsibilities:
Responsible for optimization of Customer Investments for ICS business through robust economic evaluations.
Align and manage the calculation of profitability metric (iCMV) for ICS customer treatments such as Upgrade, Supps, Companion in line with finance framework.
Partner with Marketing & Finance to scale the Investment Optimization framework to new treatments & revenue sources for the ICS Business
The role requires exhibiting a high level of expertise in guiding the data strategy through statistical analysis, decision support logic and data techniques. This is an exciting opportunity for someone to step into a very challenging role. He / She will drive improvements in generating data driven actionable strategies to enable business growth initiatives.
Past Experience: 0-3 years with relevant experience in the Analytics/ Modelling/ Decision Science domain
Academic Background: Advanced degree in a statistics/business/economics/decision science-related field
Functional Skills/Capabilities:
Ability to be proactive, think quickly and make critical decisions regarding high visibility deliverables with tight timelines; often requiring the ability to make complex decisions in situations of ambiguity and time pressure.
High quality written and oral communication skills with proven success in influencing business decisions.
Technical Skills/Capabilities: Competency in data mining and customer segmentation techniques through SQL, Hive, Python etc.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial well-being and retirement.
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centres staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program
Career development and training opportunities
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