Company: Genpact
Role: Business Analyst
Location: Noida
Salary: 6.2 LPA to 8.5 LPA
Qualifications: Any Graduation/ Post Graduate
About Organization:
Genpact is a global professional services firm that specializes in business process management and digital transformation. Founded in 1997 as a subsidiary of General Electric, it has since evolved into an independent company headquartered in New York City. Genpact offers a wide range of services, including finance and accounting, customer experience management, supply chain management, and analytics. With a global presence and a focus on technology-driven solutions, Genpact helps businesses streamline operations, improve efficiency, and adapt to the rapidly changing digital landscape, making it a key player in the outsourcing and consulting industry.
Job Description:
• Elicit and clearly document business and system requirements and create requirement artefacts.
• Develop User stories, functional specifications, system design specification for client engagements by understanding the customer requirements.
• Understand and negotiate needs and expectations of stakeholders.
• Requirement Walkthrough to the team after the client approvals and ensuring all the clarity is attained throughout the project.
• Coordinating and communicating with the client and the internal project team developers, PM, QAs etc on the business requirements.
• Manage customer relationships and expectations by developing a communication process to keep others up to date on project results.
• Create and maintain issue logs, meeting minutes, project summaries, meeting schedules.
• Support customers during UAT.
• Perform functional testing to ensure requirements are being met.
Minimum Qualifications
• B.E / MCA / Relevant degree
• Prior working experience with ServiceNow.
• Good knowledge of available IT systems/tools.
Preferred Qualifications
• Good management, analytic, problem solving & interpersonal skills
• Self-motivated, Positive outlook & result oriented
• Effective communication skills
• Good knowledge of available IT systems/tools
Apply Now: Apply Now
0 Comments