Infosys is hiring Process Executive || Job in Pune || Apply Now

Company: Infosys

Role: Process Executive

Location: Pune

Salary: 3.8 - 5.5 LPA

Qualifications: Any Graduation

About Organization:

Infosys Limited is an Indian multinational information technology (IT) company that provides business consulting, information technology, and outsourcing services. It is headquartered in Bangalore, India, and was founded in 1981 by Narayana Murthy and six other co-founders. Infosys is one of the largest IT companies in India and has a global presence with offices and delivery centres in various countries. Infosys offers a range of services to its clients, including software development, maintenance and support, system integration, IT consulting, and business process outsourcing. The company caters to clients in various industries such as financial services, manufacturing, healthcare, retail, telecommunications, and more. It has expertise in areas like cloud computing, big data analytics, artificial intelligence, machine learning, Internet of Things (IoT), and digital transformation.

Job Description:

Excellent communication skills to attend/resolve client issues on calls/chat/mail.

Communication scale - CEFR :: B1, C1, C2

Open to work in 24*7 and work from office environment

Analytical problem solvers who will understand issues and to resolve customer issues

Problem-solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently

Being proactive and showing the utmost respect for the customer’s time

Good time management, ensuring all contacts with customers add value

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