SAP is Hiring Support Engineer || Job in Bangalore || Apply Now

Company: SAP

Role: Support Engineer

Experience: Fresh Graduates are eligible

Location:  Bangalore

Salary: 7.5 to 10.5 LPA (Expected)

Qualification: Any Graduation/ PG 

About Organization:

SAP (Systems, Applications, and Products) is a leading enterprise software company, founded in 1972. Renowned for its ERP (Enterprise Resource Planning) solutions, SAP enables organisations to integrate and streamline business processes, from finance and HR to supply chain and customer relations. Its software facilitates real-time data access, analytics, and efficient decision-making. With a global presence, SAP serves diverse industries, supporting digital transformation and business innovation.

Job Description:

Conduct project planning activities and support execution of large scale, high risk, strategic projects according to the project plan. 

Determine required resources for the project.

Assess, document and communicate risk for the engagement.

Position SAP delivery methodology – Activate, Agile, Best Business Practices and Model Company correctly with the customer and project team.

Analyze risk, establish contingency plans ad identify trigger events and responsibilities for initiating mitigating action.

Communicate and/or escalate project issues early to account management and delivery management.

Balance the trade-off of the triple- constraint (time, cost and scope) to realize the expected business value.

 

 

EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES 

 

Bachelor’s degree, or equivalent tertiary study 

0-3 years' work experience with customer facing roles

Team player with ability to work independently and take ownership of assigned tasks

Good listener with excellent communication skills, empathetic, collaborative 

Resourceful self-starters with strong interpersonal skills who are eager learners

Interested in technology, innovation, and how digital platforms can solve business challenges

Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure

 

 

EXPECTATIONS AND TASKS 

 

Learn and understand the Services business as well as specific cloud SAP products 

Conduct job rotations relevant to the intended role with various teams within the business 

Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics 

On the job training with the support of buddies and coaches 

Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes

Demonstrate problem solving, time management, and communication skills through a range of activities done during training and on the job rotations 

Build and maintain relationships with internal and external stakeholders 

Meeting performance requirements at conclusion of each rotation

Displaying effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)

Adapt to knowledge on new technologies in a consistently dynamic and changing environment

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