UST Global is Hiring Software Developer || Job in Bangalore || Apply Now

 

Company: UST Global

Role: Process Executive

Location: Bangalore

Salary: 6.5 - 8.2 LPA

Qualifications: Any Graduation

About Organization:

UST Global is a digital technology company headquartered in Aliso Viejo, California, USA. It specializes in providing IT services and solutions, including digital transformation, cybersecurity, and data analytics. UST Global serves clients across various industries, such as healthcare, finance, and retail. The company focuses on innovation and has a global presence with offices in different countries. Please note that there may have been developments or changes in UST Global's status or activities since my last update, and I recommend checking the latest sources for the most current information.

Job Description:

-Experience in managing applications/solutions on production environment

-Good Knowledge on AWS technologies

-Monitoring the KPI's of the prod applications

-Troubleshooting and resolving of complex application issues

-Change and Problem management

-Able to interact with cross teams and able to resolve the issue reported to closure

-Metrics reporting on ticket inflow; resolution time etc

-Identifying the ticket inflow trend and coming up with proactive measures

-Able to Enhance customer experience through operational efficiencies and innovations

-Strong spoken/written English Converse with multiple stakeholders

-Develop good relationship with customers and understand the area of improvements

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